1) I’m assuming that my audience was some sort of head of a complaints department or human resources.
2) I pretty much looked at the example from the book, to see how that inquiry letter was organized and took a similar format to that. I pretty much brainstormed my complaint and then split it up into the proper sections, and tied it all together with some professional sounding words.
3) I think the letter of complaint I wrote was pretty sound through and through. If there was an area that could use some work it’s probably in the body of the complaint. It’s a pretty long complaint and I want to make sure that it doesn’t come off like a ramble.
i also looked in the text for the format and made mine similar to it too. I agree with everything you said.
ReplyDeleteYes be careful you don't ramble. You'll want to consider looking over each paragraph and determine whether there is a main point you focus on. In addition, consider sections, sentences, or words that could be revised out to make your point clearer.
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