Monday, March 7, 2011

Project 2

My letter was addressed to the management team of DSL. I started my letter by addressing the problems and issues I had with their service and the way I was treated when I told them about it. In my first paragraph of the letter, I started by introducing myself and when I purchased the service from them. In my second paragraph I explained the problem I was having with the service. Third paragraph was about the treatment I received from the company and the final paragraph was about what I wanted to be done and offered suggestions of what needed improvement. I felt my final paragraph needed a bit of work because I didn’t feel I emphasized enough on the improvements that could be made to make their service better.

1 comment:

  1. If you feel you need to spend more time on that last paragraph do that. I agree that perhaps emphasizing or offer suggestions for improvement might make your reader consider those changes.

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