1. I wasn't really sure who exactly would be reading this. Although it is the company Target, I wasn't sure how much attention my letter would of gotten. Some main words I used were dissapointed, angry and I also mentioned I would never shop there ever again.
2. I think I organized my paragraphs by the order in which each event happened. It helped me develope all my ideas out on my paper.
3. Some areas that needed to be developed more is how I wanted to express how angry I was but in a cool and mature way. My last paragraph where I stated how dissapointed I was, was the hardest to write. Its so hard to write an agry letter using nice words I guess...
I feel the same way about expressing anger in a letter without using any inapropriate words, it is quite difficult. The last paragraph was pretty hard for me as well.
ReplyDeleteI want you to narrow your audience. Who would you send it to? Would that help you determine your reader?
ReplyDeleteYou can leave the audience broad but direct it toward a manager. Make it sound professional. That way there is the chance that when the initial person reads it, it may be forwarded to someone with more authority in the company.
ReplyDeleteHaving each paragraph in order is good, just make sure you have a main point in each. Strengthening your reasoning is the most important part.
Interesting point, when you're mad it causes you to react in a bad way. When I wrote mine I wasn't really angry anymore because it had happened so long ago and I had decided to take my business elsewhere. Although still thinking about it gets me mad, I was able to explain reasons why I was angry with their customer service and why they should do something about it. Hopefully by creating a well written letter which shows that you're concerned then they can go ahead and try to fix the problem.
Another thing to think about is, just because one person may have ruined your whole experience, you can't blame the whole company. I would give a manager the chance to right the wrong in order to redeem themselves.
Perhaps Dell (Which I wrote to) or Target will compensate us for our problem. With so many other choices when shopping, I'm sure they will want to compensate to keep us as loyal customers.
Try to keep your reasoning strong and make sure to use powerful words. Also you can exaggerate the situation to really prove your point.